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Member Resources & Tools

Member Handbook

This handbook explains Medicaid behavioral health benefits under the Idaho Behavioral Health Plan (IBHP), managed by Optum Idaho.  Please contact Optum at 1-855-202-0973 if you need a printed version, a large font version or a handbook in another language. 

2023 Member Handbook English | Spanish 

Member Newsletter

The member newsletter, Member Matters, contains information and resources to keep you informed and up to date on current events and showcase topics that are relevant and promote mental wellbeing. 


Member Matters (Spring 2023) English || Spanish

Member Rights

We want all members to know their rights and their responsibilities. Our members are treated fairly  when it comes to health care options. 

Please take a moment to review this information. 

Member Rights   English || Spanish

Optum 101 *Coming Soon

Frequently Asked Questions. Do you have questions on who Optum is, what Optum does and more? 


Special Topics

Find more information on Foster Parent resources, the Partial Hospitalization Program and Transition-aged Youth guidance. 


Mental Health First Aid

Watch a short video about Optum Idaho's free Mental Health First Aid training classes here and register for upcoming classes here. 

Your voice matters! Member input and guidance is vital to helping us transform the mental health system.
Please email with your feedback.