When we have important information or updates to share, we may post Provider Alert notices to this section of the website. Select a year below to see the previous and present notices. To view a complete listing of the Information Releases from the Idaho Department of Health and Welfare’s Division of Medicaid, please click here.
ALERTS & ANNOUNCEMENTS
- Dec. 15, 2021 -- CPI CEUs.pdf
- Dec. 15, 2021 -- 2022 Coaching.pdf
- Dec. 15, 2021 -- Transition-aged Youth Guide.pdf
- Dec. 15, 2021 -- How to Launch a Service.pdf
- Dec. 1, 2021 -- SUD Residential Treatment Facility Funding Opportunity, IDHW.pdf
- Dec. 1, 2021 -- January 2022 Youth Services Training.pdf
- Dec. 1, 2021 -- Provider Manual Updates, Effective Jan. 1, 2022.pdf
- Nov. 15, 2021 -- Virtual Motivational Interviewing Training.pdf
- Nov. 15, 2021 -- Claims Conversion Training.pdf
- Nov. 1, 20221 -- Virtual Provider Meet and Greet, Nov. 18.pdf
- Oct. 25, 2021 -- Annual Provider Satisfaction Survey 2021.pdf
- Oct. 15, 2021 -- TASSP Provider Alert.pdf
- Oct. 6, 2021 -- Medicaid Provider Stabilization Funding Applications No Longer Accepted.pdf
- Oct. 1, 2021 -- Updated Provider Manual and Change Index Available.pdf
- Sept. 1, 2021 -- IBHP Providers COVID Vaccine.pdf
- Sept. 1, 2021 -- Medicaid Provider Stabilization Funding Opportunity.pdf
- Sept. 1, 2021 -- Name Change Update in the Idaho Medicaid Supplemental Clinical Criteria.pdf
- Sept. 1, 2021 -- TCC Toolkit Training.pdf
- Aug. 15, 2021 -- Wellness Leadership Learning Collaborative.pdf
- Aug. 15, 2021 -- Group Dynamics Workshop.pdf
- Aug. 15, 2021 -- Peer Services Training Opportunities.pdf
- Aug. 1, 2021 -- Person-Centered Thinking Training.pdf
- Aug. 1, 2021 -- Mental Health in Schools Training Series.pdf
- July 15, 2021 -- Region 10 Opioid Summit Free Registration Memo.pdf
- July 15, 2021 -- Recovery Coach Training in Twin Falls July 26-31.pdf
- July 15, 2021 -- Monthly Coaching Opportunity for Peer Service Providers or Supervisors.pdf
- July 15, 2021 -- Region 10 Opioid Summit.pdf
- July 1, 2021 -- IDHW Background Check Variance for Peer Support and Recovery Coach Providers.pdf
- July 1, 2021 -- IDHW Memo_Expanding Access to Peer Support and Recovery Coaching Services through Variances and Waivers.pdf
- July 1, 2021 -- Fee Schedule Updates.pdf
- July 1, 2021 -- Fraud, Waste and Abuse Prevention Training.pdf
- July 1, 2021 -- Extended and Crisis Psychotherapy Clarification in Oct. 1 2021 Provider Manual.pdf
- June 16. 2021 - Rescission of 2019 Provider Alerts Regarding Enforcement of Conflict-Free Case Management.pdf
- June 15, 2021 - Youth Support Endorsement Training Aug. 10-13, 2021.pdf
- June 15, 2021 - Medicaid Information Release on HCBS Spending Plan.pdf
- June 15, 2021 - Idaho Motivational Interviewing for Individual Service Planning Training.pdf
- June 1, 2021 - Relias Spotlight Series Pride Month.pdf
- June 1, 2021 - Provider Manual Updates Effective July 1.pdf
- June 1, 2021 - FEMA Financial Assistance for Covid-related Funeral Expenses.pdf
- May 15, 2021 - Case Management and Targeted Care Coordination for Transitioning Members.pdf
- May 15, 2021 - Therapeutic After-School and Summer Programs (TASSP) Info Sessions.pdf
- May 15, 2021 - Recovery Oriented System of Care Equity Summit June 15-17.pdf
- May 1, 2021 - TASSP Virtual Meet and Greet Invite.pdf
- May 1, 2021 - Optum Idaho Conference Session Content in Relias.pdf
- April 15, 2021 - Program Reminders for Targeted Care Coordination
- April 15, 2021 - Organizational Audit Tool Changes
- April 15, 2021 - NEMT Contract Extention Notification
- April 1, 2021 - Stronger Together Virtual Interactive Support Group Series
- April 1, 2021 - April Relias Spotlight Series Child Abuse Prevention Month
- April 1, 2021 - Provider Manual Update
- April 1, 2021 - Provider Manual Change Index
- March 29, 2021 - Region 10 Opioid Summit August 2021
- March 15, 2021 – Critical Incident Reporting
- March 1, 2021 - Fee Schedule Updates
- March 1, 2021 - Idaho Psychiatric Bed and Seat Registry
- March 1, 2021 - Peer Services Coaching Opportunities
- Feb. 15, 2021 - Substance Misuse Prevention Grants - Press Release
- Feb. 15, 2021 - Optum Idaho Conference
- Feb. 15, 2021 - Services Billable Outside of Bundled Rate Programs
- Feb. 15, 2021 - Provider Requirements/Training Grid
- Feb. 1, 2021 - Save the Date: Assessing and Managing Suicide Risk
- Feb. 15, 2021 - Substance Use Disorder Negotiation Rulemaking
- Feb. 1, 2021 - Revised Provider Manual
- Jan. 15, 2021 - Loan Repayment/Fellowship Programs for the SUD Workforce
- Jan. 15, 2021 - Community of Practice flyer
- Jan. 4, 2021 - ECHO Idaho Counseling Techniques for Substance Use Disorder - Schedule for 2021
- Jan. 4, 2021 - ECHO Idaho Counseling Techniques for Substance Use Disorder - Series Description
- Jan. 4, 2021 - Fee Schedule Updates
- December 15, 2020 - CANS Collaboratives for 2021
- December 15, 2020 - Youth Support Endorsement Opportunity
- December 15, 2020 - ID Department of Correction Pilot Project for Telehealth Smartphone App
- December 15, 2020 - Audit Tool Updates
- December 15, 2020 - Virtual Meet and Greet Invitation for Jan. 28, 2021
- December 15, 2020 - Nonviolent Crisis Intervention Refresher Training
- December 1, 2020 - Change in Minimum Provider Age for Respite Services
- December 1, 2020 - Opioid Treatment Programs
- December 1, 2020 - IDHW IROC Warm Handoff Program Funding Opportunity
- December 1, 2020 - Peer Services Opportunities and Updates
- December 1, 2020 - Interim Provider Relations Director
- December 1, 2020 - IDHW IROC Opioid Treatment Program and Office Based Opioid Treatment Program Funding Opportunity
- December 1, 2020 - IDHW CFAC Stabilization Funding Opportunity
- December 1, 2020 - Relias Spotlight Series
- November 2, 2020 - Treasure Valley CANS Collaborative Flyer
- October 15, 2020 - Mandatory Reporting Resources
- October 15, 2020 - Idaho CANS Collaboratives
- October 15, 2020 - TCOM Provider Update
- October 15, 2020 - Wraparound 101 (November 3, 2020)
- October 15, 2020 - Empower Idaho Behavioral Health Provider Conference
- October 13, 2020 - Medicaid IR MA20-45
- October 1, 2020 - Provider Manual Revisions
- October 1, 2020 - Annual Provider Satisfaction Survey
- October 1, 2020 - Fee Schedule Updates
- October 1, 2020 - Rate Increase for CPT 90792
- October 1, 2020 - Idaho's Response to the Opioid Crisis (IROC) FOA
- October 1, 2020 - TCOM Provider Update
- September 15, 2020 - PNI Training
- September 15, 2020 - Person-Centered Thinking Training
- September 1, 2020 - Drug Testing Policy, Code and Utilization Management Update
- September 1, 2020 - Substance Use Disorder (SUD) Paraprofessional Requirements (updated)
- September 1, 2020 - New Training Opportunities and Peer Services Information
- September 1, 2020 - Person-Centered Thinking Training
- September 1, 2020 - Optum Conference Speaker Submission Process
- September 1, 2020 - IDHW Behavioral Health Council Survey
- September 1, 2020 - IDHW Family Support Partner Training
- August 14, 2020 - IDHW COVID-19 Frontline Worker Counseling Assistance
- August 14, 2020 - Fraud, Waste, and Abuse Prevention - Live Webinar Training
- August 14, 2020 - Nonviolent Crisis Intervention Training
- August 14, 2020 - HBAI Services: CANS Assessment Not Required
- August 14, 2020 - MAT Training
- August 14, 2020 - Provider Manual Update
- August 14, 2020 - IDHW Alert on Provider Relief
- August 14, 2020 - COVID-19 Support Resources
- August 14, 2020 - IDHW COVID-19 Help Now Line v1
- August 14, 2020 - IDHW COVID-19 Help Now Line v2
- July 31, 2020 - YES Program Reminders
- July 31, 2020 - ICADD Scholarship Application
- July 31, 2020 - Wraparound 101 (Aug 18th and 19th)
- July 31, 2020 - CSI Flyer
- July 1, 2020 - Youth Support Training
- July 1, 2020 - Wraparound 101 (July 15, 2020 via webex)
- July 1, 2020 - IHCBS Mileage Reimbursement
- July 1, 2020 - COVID-19 Counseling Assistance for Frontline Workers
- July 1, 2020 - Optum Conference "Save the Date"
- June 17, 2020 - COVID-19 Update
- June 15, 2020 - Youth Support Endorsement Process update
- June 15, 2020 - Eating Disorder Treatment
- June 15, 2020 - Rudd SAVE THE DATE
- June 9, 2020 - Expiration of CDA Exception
- June 1, 2020 - Improving Your Telehealth Phone Skills
- June 1, 2020 - Idaho Introduction to Motivational Interviewing
- June 1, 2020 - Nonviolent Crisis Intervention Training
- June 1, 2020 - COVID-19 Update
- May 15, 2020 - IDHW Alert on PPE Availability for BPA Network
- May 15, 2020 - IDHW Alert on SAMHSA PPE Letter for Treatment
- May 15, 2020 - Wraparound 101 (June 8th via webex)
- May 15, 2020 - Wraparound 101 (June 5th via webex)
- May 1, 2020 - IDHW Alert for Shelter Plus Care
- April 24, 2020 - Crisis Service Reimbursement Increase Effective May 1 - May 31, 2020
- April 23, 2020 - CBRS Provider Certiifcation Temporarily Suspended for IBHP
- April 15, 2020 - Prior Authorization Removed until June 30, 2020
- April 13, 2020 - Virtual Training Opportunities
- April 1, 2020 - Skills Building/CBRS Prior Auth - 30 Day Ext. (REVISED)
- April 1, 2020 - YES Program Member Reminder
- March 24, 2020 - Skills Building/CBRS Prior Auth - 30 Day Ext.
- March 25, 2020 - COVID-19 Telemental Health Attestation Requirements
- March 19, 2020 - COVID-19 Information for Crisis Centers
- March 19, 2020 - CANS Learning Collaborative
- March 19, 2020 - COVID-19 Healthy Connections Temporary Suspension of Referral Requirements
- March 18, 2020 - COVID-19 Information on Telehealth and Related Prescribing of Controlled Substances
- March 18, 2020 - COVID-19 Information UPDATE
- March 16, 2020 - Wraparound 101 (Caldwell) cancellation notice
- March 16, 2020 - Provider Manual update
- March 16, 2020 - Youth Support Services information
- March 16, 2020 - COVID-19 Information
- March 16, 2020 - IDHW Alert for Diagnosis and Treatment of COVID-19
- March 4, 2020 - Project HOPE Announcement
- March 4, 2020 - Wraparound Flyer (Twin Falls)
- March 1, 2020 - Wraparound 101 (Caldwell)
- March 1, 2020 - Fee Schedule Update Provider Alert
- March 1, 2020 - Children's Services Subcommittee
- February 17, 2020 - CANS Learning Collaborative
- February 14, 2020 - Wraparound 101 (Pocatello)
- Febraury 14, 2020 - Wraparound 101 (Idaho Falls)
- February 14, 2020 - Save the Date: Opioid Summit
- February 14, 2020 - Positive Behavioral Intervention Support (PBIS) Training
- February 14, 2020 - Day Treatment update
- January 31, 2020 - Skills Training and Development (STAD)
- January 31, 2020 - Mileage Reimbursement
- January 31, 2020 - Medicaid Expansion Provider Listening Session
- January 31, 2020 - Youth Support Community of Practice
- January 6, 2020 - Medicaid Expansion Provider Listening Session
- January 2, 2020 - Idaho Medicaid Fee Schedule
- January 2, 2020 - Nonviolent Crisis Intervention Training
- January 2, 2020 - Youth Support Community of Practice
- Sept 16, 2019 - Case Mgmt
- Skills System 3-Day Training Discription.pdf
- Skills System 3-Day Training
- October 15, 2019 - Training: Youth Support Endorsement
- August 15, 2019 - Training: CPI
- December 2, 2019 - LOCG Updates
- Sept 16, 2019 - Network Survey
- April 2019 Fee Schedule Update
- YES Implementation Provider Requirements - June 30, 2019.pdf
- August 15, 2019 - FCC Optum Idaho
- December 20, 2019 - IBHP Transition Guide for Medicaid Expansion
- April 2019 - Cultural DASH Platform
- Youth Support Endorsement Training
- Clarification on Billing of Family Psychotherapy
- OSSM Registry July 26, 2019
- December 2, 2019 - Fee Schedule Updates
- October 1, 2019 - PCSP OSSM reminders
- November 1, 2019 - YES Member Service Delivery
- Fee Schedule Update effective June 30, 2019
- YES Navigation Series - Part 5
- October 28, 2019 - GAIN/SUD Assessment Requirements
- State-Approved SUD Assessment - October 2019
- Sept 16, 2019 - Survey: Provider Training Needs
- Targeted Care Coordination - September 2019
- November 15, 2019 - LOCG Updates
- Medicaid Expansion - November 2019
- Network Audit Tool Updates - December 2019
- CANS - Service and Provider Requirements
- Targeted Care Coordination - April 2019
- Sept 5, 2019 - Medicaid Expansion
- November 16, 2019 - Annual Satisfaction Survey.pdf
- Service Validation - January 2019
- October 1, 2019 - Listening Session invite: Medicaid Expansion
- June 2019 Changes to ICANS Social Security Number (SSN) Requirement
- June 19, 2019 -- Skills Building/CBRS - Prior Authorization Changes.pdf
- Sept 25, 2019 - Case Management Update.pdf
- December 2, 2019 - OSSM Monthly Calls
- Wave 6 ICANS Set-up
- YES Navigation - April 2019
- June 30, 2019 -- Fee Schedule Update.pdf
- Crisis Services - February 2019
- November 16, 2019 - YES Member Service Delivery.pdf
- December 2, 2019 - TCC Updates.pdf
- Psychiatric Rehabilitation Association (PRA) Certification
- November 1, 2019 - CDA for Transitioning Members
- November 1, 2019 - Live Webinars: Medicaid Expansion
- YES Navigation Series - Part 4
- October 1, 2019 - Survey reminder: Provider Training Needs
- Case Consultation
- YES Program and IBHP Enhancement
- October 15, 2019 - Training: Targeted Care Coordination Endorsement
- November 1, 2019 - Training: Disruptive Behavior Disorder
- December 2, 2019 - New Services Implementation
- December 2, 2019 - Case Management Updates.pdf
- June 2019 Fee Schedule Update
- November 16, 2019 - HBAI New Codes
- TCOM Conference and Last Chance CANS Training
- Changes to Skills Building-CBRS Service Request Form (SRF)
- Sept 16, 2019 - CANS update
- Expansion of Telemental Health Services
- iCANS Information
- YES: July First Implementation Alert
- Changes to Prior Authorization Reqs - December 2018
- Provider Express and Member Access - 2018
- IDHW ICANS Set-up Wave 4
- HBAI Fee Schedule Revision Notification May 2018
- Fee Schedule Update - September 2018
- IDHW CANS Certification Requirement
- Fee Schedule Update- August 2018
- Revised Service Request Forms - November 2018
- IDHW CANS Certification Discount Codes
- BSU DHW Survey
- Fee Schedule- July 2018
- Program and Network Integrity: Coding and Auditing of Behavioral Health Services
- Improvements to the SB/CBRS Service Request Form
- Access Model Flyer
- CANS Trainings
- Infant/Toddler Mental Health
- Person Centered Planning
- YES System of Care - August 2018
- Skills Building Training Alert
- YES October Implementation - August 2018
- YES System of Care- Training Opportunities
- New Psychological and Neuropsychological Testing Codes
- Youth Empowerment Services: Wraparound
- YES: Respite Supervisor Training - May 2018
- Naloxone
- ASAM Criteria - December 2018
- Skills Building/CBRS Training Summary
- Skills Building: Children and Adolescents with Disruptive Behavior Disorder
- YES Respite Training - March 2019
- IOP Alert 2.8.18
- CANS Training Reminder
- YES: Respite Supervisor Training
- Liberty Health Services, YES Program
- REACH EBP Series Q1 2018
- Provider Manual Update
- Changes to the Prior Authorization Requirements
- 2018 Audit Tools
- YES Foundational Training
- Service Request Form and Process Reminders
- IOP Training: Integrated Treatment Planning
- YES - Phase 1
- IOP Provider Readiness Assessment Closing
- Idaho NEW Service Request Forms Required August 1 2017
- Intensive Outpatient Program (IOP) Phase One Providers
- Phase II - Intensive Outpatient Program - Webinar, Provider Readiness, Assessment, and Training
- Clinical Training Reminders
- Service Request Forms Process
- Peer Service Appeal Rights
- CMS Regulation Changes Related to Member Appeal Rights
- Network Audit Tool Updates January 2017
- Provider Mileage Reimbursement Updates February 2017
- Virtual Introduction for Intensive Outpatient Program - IOP - Provider Readiness Assessment March 2017
- REMINDER - Virtual Introduction for Intensive Outpatient Program (IOP) - March 2017
- Postponed- Clinical Process Training- February 2017
- IDHW Interpretive Services and Telehealth Policies March 2017
- Program and Network Integrity: Coding and Auditing of Behavioral Health Services - March 2017
- Virtual Introduction for the Intensive Outpatient Program
- IOP Virtual Introduction Readiness Assessment Tool - March 1017
- Strengthening Clinical Processes: Updates to Clinical Documents April 2017
- Expedited Reviews May 2017
- Relias Curriculum Experience
- Family Support Service Training - March 2016
- Peer Support Services Readiness Training March 2016
- Community Health Initiatives - RFP Release - May 2016
- Important of Care Coordination - Provider Training - June 2016
- Clinical Model 2.1 - One Year Trends webinar announcement - August 2016
- Community Health Initiatives Grant - August 2016
- Cultural Competency Training Announcement - August 2016
- Intensive Outpatient Programs (IOP) Survey - September 2016
- Intensive Outpatient Programs Survey Closing - September 2016
- Provider Satisfaction Survey Changes - September 2016
- Activation: The “Secret Sauce to Promote Recovery and Wellness” - October 2016
- Recovery and Resiliency Provider Training - November 2016
- Program and Network Integrity: Coding and Auditing of Behavioral Health Services Training - January 2015
- Provider Audit Tool Updates - February 2015
- Field Care Coordination Referral Form - February 2015
- ALERT Program Provider Training - February 2015
- Changes for Individual and Family Therapy - April 2015
- Cultural Competency Provider Training - May 2015
- Updated Utilization Management Auhorization Template - May 2015
- WITS and Electronic Medical Record Use - September 2015
- Recovery and Resiliency Principles Training - September 2015
- Recent CMS Update - CPT 90847 - September 2015
- Case Management Qualifications - November 2015
- Support to High-Risk Members Training - December 2015
- Draft for Online Article – Timeline for posting to uol is November release – due to Karen Faith by Nov 13th
- Medical Necessity and Transformation of Idaho Treatment System - January 2014
- Draft for Online Article – Timeline for posting to uol is November release – due to Karen Faith by Nov 13th
- Prior Authorization Improvements Session - January 2014
- ALERT Program - February 2014
- Relias Learning Provider Training - April 2014
- Provider Press Issue - April 2014
- Cultural Competency Training- May 2014
- Optum Idaho Call Back Process and Improvements Announcements - May 2014
- Care Management/Clinical Model Training - May 2014
- Provider: Town Hall Schedule Training - May 2014
- Clinical Model Q and A Session - June 2014
- Clinical Model Bonus Session Information - June 2014
- Draft for Online Article – Timeline for posting to uol is November release – due to Karen Faith by Nov 13th
- Draft for Online Article – Timeline for posting to uol is November release – due to Karen Faith by Nov 13th
- Reimbursement Cycle Announcement - December 2014
- Family Support Services Survey - December 2014
- Claim Notifications Letters Information - October 2013
- Draft for Online Article – Timeline for posting to uol is November release – due to Karen Faith by Nov 13th
- Billing, Checkwrite, and Training Updates - October 2013
- Draft for Online Article – Timeline for posting to uol is November release – due to Karen Faith by Nov 13th
- Contact Us - Providing Feedback to Optum- November 2013
- Draft for Online Article – Timeline for posting to uol is November release – due to Karen Faith by Nov 13th
2020 PROVIDER ALERTS
2019 PROVIDER ALERTS
2018 PROVIDER ALERTS
2017 PROVIDER ALERTS
2016 PROVIDER ALERTS
2015 PROVIDER ALERTS
2014 PROVIDER ALERTS
2013 PROVIDER ALERTS
Provider Clinical Questions: (855) 202-0983 | Primary Care Provider Psychiatric Consult press option 1