When we have important information or updates to share, we may post Provider Alert notices to this section of the website. Select a year below to see the previous and present notices. To view a complete listing of the Information Releases from the Idaho Department of Health and Welfare’s Division of Medicaid, please click here.
ALERTS & ANNOUNCEMENTS
- December 1, 2020 - Change in Minimum Provider Age for Respite Services
- December 1, 2020 - Relias Spotlight Series
- December 1, 2020 - Opioid Treatment Programs
- December 1, 2020 - Peer Services Opportunities and Updates
- December 1, 2020 - Interim Provider Relations Director
- December 1, 2020 - Optum Conference Coming April 13-14, 2021
- December 1, 2020 - IDHW IROC Warm Handoff Program Funding Opportunity
- December 1, 2020 - IDHW IROC Opioid Treatment Program and Office Based Opioid Treatment Program Funding Opportunity
- December 1, 2020 - IDHW CFAC Stabilization Funding Opportunity
- November 2, 2020 - Treasure Valley CANS Collaborative Flyer
- October 15, 2020 - Mandatory Reporting Resources
- October 15, 2020 - Idaho CANS Collaboratives
- October 15, 2020 - TCOM Provider Update
- October 15, 2020 - Wraparound 101 (November 3, 2020)
- October 15, 2020 - Empower Idaho Behavioral Health Provider Conference
- October 13, 2020 - Medicaid IR MA20-45
- October 1, 2020 - Provider Manual Revisions
- October 1, 2020 - Annual Provider Satisfaction Survey
- October 1, 2020 - Fee Schedule Updates
- October 1, 2020 - Rate Increase for CPT 90792
- October 1, 2020 - TCOM Provider Update
- October 1, 2020 - Idaho's Response to the Opioid Crisis (IROC) FOA
- September 15, 2020 - PNI Training
- September 15, 2020 - Person-Centered Thinking Training
- September 1, 2020 - Drug Testing Policy, Code and Utilization Management Update
- September 1, 2020 - Substance Use Disorder (SUD) Paraprofessional Requirements (updated)
- September 1, 2020 - New Training Opportunities and Peer Services Information
- September 1, 2020 - Person-Centered Thinking Training
- September 1, 2020 - Optum Conference Speaker Submission Process
- September 1, 2020 - IDHW Behavioral Health Council Survey
- September 1, 2020 - IDHW Family Support Partner Training
- August 14, 2020 - COVID-19 Support Resources
- August 14, 2020 - IDHW COVID-19 Frontline Worker Counseling Assistance
- August 14, 2020 - IDHW COVID-19 Help Now Line v1
- August 14, 2020 - IDHW COVID-19 Help Now Line v2
- August 14, 2020 - Fraud, Waste, and Abuse Prevention - Live Webinar Training
- August 14, 2020 - Nonviolent Crisis Intervention Training
- August 14, 2020 - HBAI Services: CANS Assessment Not Required
- August 14, 2020 - MAT Training
- August 14, 2020 - Provider Manual Update
- August 14, 2020 - IDHW Alert on Provider Relief
- July 31, 2020 - YES Program Reminders
- July 31, 2020 - ICADD Scholarship Application
- July 31, 2020 - Wraparound 101 (Aug 18th and 19th)
- July 31, 2020 - CSI Flyer
- July 1, 2020 - COVID-19 Counseling Assistance for Frontline Workers
- July 1, 2020 - Youth Support Training
- July 1, 2020 - IHCBS Mileage Reimbursement
- July 1, 2020 - Optum Conference "Save the Date"
- July 1, 2020 - Wraparound 101 (July 15, 2020 via webex)
- June 17, 2020 - COVID-19 Update
- June 15, 2020 - Youth Support Endorsement Process update
- June 15, 2020 - Eating Disorder Treatment
- June 15, 2020 - Rudd SAVE THE DATE
- June 9, 2020 - Expiration of CDA Exception
- June 1, 2020 - COVID-19 Update
- June 1, 2020 - Nonviolent Crisis Intervention Training
- June 1, 2020 - Improving Your Telehealth Phone Skills
- June 1, 2020 - Idaho Introduction to Motivational Interviewing
- May 15, 2020 - IDHW Alert on PPE Availability for BPA Network
- May 15, 2020 - IDHW Alert on SAMHSA PPE Letter for Treatment
- May 15, 2020 - Wraparound 101 (June 8th via webex)
- May 15, 2020 - Wraparound 101 (June 5th via webex)
- May 1, 2020 - IDHW Alert for Shelter Plus Care
- April 24, 2020 - Crisis Service Reimbursement Increase Effective May 1 - May 31, 2020
- April 23, 2020 - CBRS Provider Certiifcation Temporarily Suspended for IBHP
- April 15, 2020 - Prior Authorization Removed until June 30, 2020
- April 13, 2020 - Virtual Training Opportunities
- April 1, 2020 - Skills Building/CBRS Prior Auth - 30 Day Ext. (REVISED)
- April 1, 2020 - YES Program Member Reminder
- March 25, 2020 - COVID-19 Telemental Health Attestation Requirements
- March 24, 2020 - Skills Building/CBRS Prior Auth - 30 Day Ext.
- March 19, 2020 - COVID-19 Information for Crisis Centers
- March 19, 2020 - CANS Learning Collaborative
- March 19, 2020 - COVID-19 Healthy Connections Temporary Suspension of Referral Requirements
- March 18, 2020 - COVID-19 Information on Telehealth and Related Prescribing of Controlled Substances
- March 18, 2020 - COVID-19 Information UPDATE
- March 16, 2020 - Provider Manual update
- March 16, 2020 - Wraparound 101 (Caldwell) cancellation notice
- March 16, 2020 - Youth Support Services information
- March 16, 2020 - IDHW Alert for Diagnosis and Treatment of COVID-19
- March 16, 2020 - COVID-19 Information
- March 4, 2020 - Project HOPE Announcement
- March 4, 2020 - Wraparound Flyer (Twin Falls)
- March 1, 2020 - Wraparound 101 (Caldwell)
- March 1, 2020 - Fee Schedule Update Provider Alert
- March 1, 2020 - Children's Services Subcommittee
- February 17, 2020 - CANS Learning Collaborative
- February 14, 2020 - Wraparound 101 (Pocatello)
- Febraury 14, 2020 - Wraparound 101 (Idaho Falls)
- February 14, 2020 - Positive Behavioral Intervention Support (PBIS) Training
- February 14, 2020 - Save the Date: Opioid Summit
- February 14, 2020 - Day Treatment update
- January 31, 2020 - Mileage Reimbursement
- January 31, 2020 - Skills Training and Development (STAD)
- January 31, 2020 - Youth Support Community of Practice
- January 31, 2020 - Medicaid Expansion Provider Listening Session
- January 6, 2020 - Medicaid Expansion Provider Listening Session
- January 2, 2020 - Idaho Medicaid Fee Schedule
- January 2, 2020 - Youth Support Community of Practice
- January 2, 2020 - Nonviolent Crisis Intervention Training
- Sept 16, 2019 - TCC update
- December 20, 2019 - IBHP Transition Guide for Medicaid Expansion
- December 2, 2019 - New Services Implementation
- December 2, 2019 - OSSM Monthly Calls
- December 2, 2019 - TCC Updates
- December 2, 2019 - Network Audit Tool Updates
- December 2, 2019 - Case Management Updates
- December 2, 2019 - Fee Schedule Updates
- December 2, 2019 - LOCG Updates
- November 15, 2019 - LOCG Updates
- November 16, 2019 - Annual Satisfaction Survey
- November 16, 2019 - HBAI New Codes
- November 16, 2019 - YES Member Service Delivery
- November 1, 2019 - YES Member Service Delivery
- November 1, 2019 - Training: Disruptive Behavior Disorder
- October 15, 2019 - Training: Targeted Care Coordination Endorsement
- October 1, 2019 - Listening Session invite: Medicaid Expansion
- August 15, 2019 - FCC Optum Idaho
- August 15, 2019 - Training: CPI
- October 1, 2019 - Survey reminder: Provider Training Needs
- Sept 16, 2019 - Survey: Provider Training Needs
- October 15, 2019 - Training: Youth Support Endorsement
- November 1, 2019 - Medicaid Expansion
- November 1, 2019 - Live Webinars: Medicaid Expansion
- November 1, 2019 - CDA for Transitioning Members
- October 28, 2019 - GAIN/SUD Assessment Requirements
- October 28, 2019 - SUD Assessment Change
- October 1, 2019 - PCSP OSSM reminders
- Sept 16, 2019 - Case Mgmt
- Sept 25, 2019 - Case Mgmt update
- Sept 16, 2019 - Network Survey
- Sept 16, 2019 - CANS update
- Sept 5, 2019 - Medicaid Expansion
- OSSM Registry July 26, 2019
- Changes to Skills Building-CBRS Service Request Form (SRF)
- Youth Support Endorsement Training
- PhD Psychologist Prescriber Update
- Fee Schedule Update effective June 30, 2019
- Skills Building/CBRS - Prior Authorization Changes
- YES Implementation Provider Requirements - June 30, 2019.pdf
- June 2019 Changes to ICANS Social Security Number (SSN) Requirement
- June 2019 Fee Schedule Update
- YES Navigation Series - Part 5
- YES Program and IBHP Enhancement
- YES Navigation Series- Part IV and Targeted Care Coordination Toolkit Training
- Targeted Care Coordination
- Wave 6 ICANS Set-up
- Cultural DASH Web Platform
- Psychiatric Rehabilitation Association (PRA) Certification
- CANS - Service and Provider Requirements
- TCOM Conference and Last Chance CANS Training
- April 2019 Fee Schedule Update
- Case Consultation
- YES Navigation Series - Part 4
- Skills System 3-Day Training
- Skills System 3-Day Training Discription.pdf
- Crisis Services YES Program and IBHP Enhancement
- Clarification on Billing of Family Psychotherapy
- Member Notifications for Service Validation
2018 PROVIDER ALERTS
- IDHW CANS Certification Discount Codes
- IDHW CANS Certification Requirement
- 8.14 Provider Express and Member Access
- ASAM Criteria and Intensive Outpatient UM Update
- Access Model Flyer
- BSU DHW Survey
- CANS Training Reminder
- CANS Trainings
- Changes to Prior Authorization Requirements
- Expansion of Telemental Health Services
- Fee Schedule Update- August 2018
- Fee Schedule- July 2018
- HBAI Fee Schedule Revision Notification May 2018
- IDHW ICANS Set-up Wave 4
- IOP Alert 2.8.18
- Improvements to the SB/CBRS Service Request Form
- Infant/Toddler Mental Health
- Naloxone
- New Psychological and Neuropsychological Testing Codes
- October 2018 Fee Schedule
- Person Centered Planning
- Program and Network Integrity: Coding and Auditing of Behavioral Health Services
- Respite Supervisor Training
- Skills Building Training Alert
- Skills Building/CBRS Training Summary
- Skills Building: Children and Adolescents with Disruptive Behavior Disorder
- Updated Service Request Forms- Partial Care and Extended Psychotherapy Sessions
- YES October 1, 2018 Implementation
- YES System of Care October 1, 2018 Implementation
- YES System of Care- Training Opportunities
- YES: July First Implementation Alert
- YES: Respite Supervisor Training
- YES: Respite Training
- Youth Empowerment Services: Wraparound
- iCANS Information
2017 PROVIDER ALERTS
- 2018 Audit Tools
- CMS Regulation Changes Related to Member Appeal Rights
- Changes to the Prior Authorization Requirements
- Clinical Training Reminders
- Expedited Reviews May 2017
- IDHW Interpretive Services and Telehealth Policies March 2017
- IOP Provider Readiness Assessment Closing
- IOP Training: Integrated Treatment Planning
- IOP Virtual Introduction Readiness Assessment Tool - March 1017
- Idaho NEW Service Request Forms Required August 1 2017
- Intensive Outpatient Program (IOP) Phase One Providers
- Liberty Health Services, YES Program
- Network Audit Tool Updates January 2017
- Peer Service Appeal Rights
- Phase II - Intensive Outpatient Program - Webinar, Provider Readiness, Assessment, and Training
- Postponed- Clinical Process Training- February 2017
- Program and Network Integrity: Coding and Auditing of Behavioral Health Services - March 2017
- Provider Manual Update
- Provider Mileage Reimbursement Updates February 2017
- REACH EBP Series Q1 2018
- REMINDER - Virtual Introduction for Intensive Outpatient Program (IOP) - March 2017
- Relias Curriculum Experience
- Service Request Form and Process Reminders
- Service Request Forms Process
- Strengthening Clinical Processes: Updates to Clinical Documents April 2017
- Virtual Introduction for Intensive Outpatient Program - IOP - Provider Readiness Assessment March 2017
- Virtual Introduction for the Intensive Outpatient Program
- YES - Phase 1
- YES Foundational Training
2016 PROVIDER ALERTS
- Activation: The “Secret Sauce to Promote Recovery and Wellness” - October 2016
- Clinical Model 2.1 - One Year Trends webinar announcement - August 2016
- Community Health Initiatives - RFP Release - May 2016
- Community Health Initiatives Grant - August 2016
- Cultural Competency Training Announcement - August 2016
- Family Support Service Training - March 2016
- Important of Care Coordination - Provider Training - June 2016
- Intensive Outpatient Programs (IOP) Survey - September 2016
- Intensive Outpatient Programs Survey Closing - September 2016
- Peer Support Services Readiness Training March 2016
- Provider Satisfaction Survey Changes - September 2016
- Recovery and Resiliency Provider Training - November 2016
2015 PROVIDER ALERTS
- ALERT Program Provider Training - February 2015
- Case Management Qualifications - November 2015
- Changes for Individual and Family Therapy - April 2015
- Cultural Competency Provider Training - May 2015
- Field Care Coordination Referral Form - February 2015
- Program and Network Integrity: Coding and Auditing of Behavioral Health Services Training - January 2015
- Provider Audit Tool Updates - February 2015
- Recent CMS Update - CPT 90847 - September 2015
- Recovery and Resiliency Principles Training - September 2015
- Support to High-Risk Members Training - December 2015
- Updated Utilization Management Auhorization Template - May 2015
- WITS and Electronic Medical Record Use - September 2015
2014 PROVIDER ALERTS
- Care Management/Clinical Model Training - May 2014
- Claims Submission and Fee Schedule Overview - July 2014
- Clinical Model Bonus Session Information - June 2014
- Clinical Model Q and A Session - June 2014
- Contacting Optum -Critical Incident Reporting - January 2014
- Cultural Competency Training- May 2014
- Draft for Online Article – Timeline for posting to uol is November release – due to Karen Faith by Nov 13th
- Family Support Services Survey - December 2014
- Medical Necessity and Transformation of Idaho Treatment System - January 2014
- Optum Idaho Call Back Process and Improvements Announcements - May 2014
- Peer Support Service Overview- January 2014
- Prior Authorization Improvements Session - January 2014
- Provider Complaints, Grievances, and Disputes Information - August 2014
- Provider Press Issue - April 2014
- Provider: Town Hall Schedule Training - May 2014
- Reimbursement Cycle Announcement - December 2014
- Relias Learning Provider Training - April 2014
2013 PROVIDER ALERTS
- Billing, Checkwrite, and Training Updates - October 2013
- Claim Notifications Letters Information - October 2013
- Contact Us - Providing Feedback to Optum- November 2013
- Important Information Impacting Claims Payment - September 2013
- Peer Support Services Implementation - December 2013
- Use of Fee Schedule Codes - Submitting Corrected Claims - October 2013
Provider Clinical Questions: (855) 202-0983 | Primary Care Provider Psychiatric Consult press option 1