Optum Idaho network alerts and announcements for providers
When we have important information or updates to share, we may post Provider Alert notices to this section of the website. Select a year below to see the previous and present notices. To view a complete listing of the Information Releases from the Idaho Department of Health and Welfare’s Division of Medicaid, please click here.
2023 Provider Alerts & Announcements
- Sept. 1, 2023 - New Streamlined Prior Authorization Request Process begins Oct. 1, 2023
- July 15, 2023 -- PCSP Enforcement
- Aug. 1, 2023 -- Youth Support Endorsement Training
- July 15, 2023 - Peer Services and Youth Support
- July 15, 2023 -- PNI and Claims 2023
- July 15, 2023 -- Provider Annual Survey
- July 1, 2023 -- Fee Schedule Update
- July 1, 2023 -- Provider Manual Update
- June 15, 2023 -- PNI and Claims
- June 1, 2023 -- CANS Age Requirement Change
- June 1, 2023 -- CBRS Documentation
- June 1, 2023 -- Idaho Medicaid Supplemental Clinical Criteria Changes
- May 15, 2023 -- MHFA Training
- May 1, 2022 -- IBHP Reimbursement Rate Adjustments, Effective July 1, 2023
- May 1, 2023 -- CPI Training
- May 1, 2023 -- Youth Support Training
- April 1, 2023 -- IOP Training
- April 1, 2023 -- Peer Learning Collaboratives
- April 1, 2023 -- End of PHE Provider Roundtable
- April 1, 2023 -- Fee Schedule Update
- March 1, 2023 -- Mental Health First Aid trainings available
- March 1, 2023 -- Fee Schedule Update
- Feb. 15. 2023 -- Specific Populations Relias training
- Jan. 15, 2023 - Peer Services and Youth Support
- Jan. 1, 2023 - Fee Schedule Update
- Jan. 1, 2023 Partial Hospitalization Program training
- Jan. 1, 2023 - Provider Manual Update
- Jan. 1, 2023 - Audit Tool and Record Tool Changes
2022 Provider Alerts & Announcements
- Dec. 15, 2022 -- OSSM PCSP Renewal Alert
- Dec. 1, 2022 -- PMO Conference Sessions in Relias
- Dec. 1, 2022 -- SOAR Case Management
- Oct. 15, 2022 -- Mental Health in Schools
- Oct. 15, 2022 -- New Network Provider Orientation Training
- Oct. 1, 2022 -- Fee Schedule Update
- Oct. 1, 2022 -- Changes to the Partial Hospitalization Program's Service Request Form
- Sept. 15, 2022 -- Optum Idaho Conference Reminder
- Sept. 1, 2022 -- Fee Schedule Update, Effective Oct. 1, 2022
- Sept. 1, 2022 -- Treatment Records Review Audit Tool
- Sept. 1, 2022 -- October Youth Support Endorsement Training
- Sept. 1, 2022 -- Public Health Emergency
- Aug. 1, 2022 -- Registration Open for the Optum Idaho Conference
- Aug. 1, 2022 -- General Foundation Course Update and Ethics Course
- July 15, 2022 -- Mental Health in Schools
- July 15, 2022 -- Late 2022 Peer Collaboratives
- July 1, 2022 -- Provider Manual Update
- July 1, 2022 -- Education and Training Updates
- July 1, 2022 -- Fee Schedule
- July 1, 2022 -- Therapeutic Behavioral Services Training
- June 15, 2022 -- Late 2022 Peer Collaboratives
- June 1, 2022 -- Therapeutic Behavioral Services
- May 2, 2022 -- IBHP Reimbursement Rate Adjustments, Effective July 1, 2022
- April 15, 2022 -- State of Idaho's Public Health Emergency Declaration
- March 3, 2022 -- Claims System Diagnosis Code Update
- April 1, 2022 -- Fee Schedule.pdf
- April 1, 2022 -- CCC Record Tool 2022.pdf
- April 1, 2022 -- Information Session on Optum's New Transition-Aged Youth Guide.pdf
- March 15, 2022 -- Mental Health in Schools Phase III.pdf
- March 3, 2022 -- Claims Payment Frequency Update.pdf
- March 1, 2022 -- Fee Schedule, Effective April 1.pdf
- March 1, 2022 -- YS Training.pdf
- Feb. 15, 2022 -- Drug Testing.pdf
- Feb. 15, 2022 -- YES e-Learning.pdf
- Feb. 15, 2022 -- Mental Health in Schools Phase III.pdf
- Feb. 1, 2022 -- Optum Conference Save the Date and Speaker Submission.pdf
- Feb. 1, 2022 -- FACETS Update.pdf
- Feb. 1, 2022 -- Youth Support Minimum Age.pdf
- Jan. 15, 2022 -- Person-Centered Crisis and Safety Planning.pdf
- Jan. 15, 2022 -- YES Program Access and Service.pdf
- Jan. 15, 2022 -- Critical Incident.pdf
- Jan. 15, 2022 -- Relias Upgrade.pdf
- Jan. 1, 2022 -- Fee Schedule.pdf
2021 Provider Alerts & Announcements
- Dec. 15, 2021 -- CPI CEUs.pdf
- Dec. 15, 2021 -- 2022 Coaching.pdf
- Dec. 15, 2021 -- Transition-aged Youth Guide.pdf
- Dec. 15, 2021 -- How to Launch a Service.pdf
- Dec. 1, 2021 -- SUD Residential Treatment Facility Funding Opportunity, IDHW.pdf
- Dec. 1, 2021 -- January 2022 Youth Services Training.pdf
- Dec. 1, 2021 -- Provider Manual Updates, Effective Jan. 1, 2022.pdf
- Nov. 15, 2021 -- Virtual Motivational Interviewing Training.pdf
- Nov. 15, 2021 -- Claims Conversion Training.pdf
- Nov. 1, 20221 -- Virtual Provider Meet and Greet, Nov. 18.pdf
- Oct. 25, 2021 -- Annual Provider Satisfaction Survey 2021.pdf
- Oct. 15, 2021 -- TASSP Provider Alert.pdf
- Oct. 6, 2021 -- Medicaid Provider Stabilization Funding Applications No Longer Accepted.pdf
- Oct. 1, 2021 -- Updated Provider Manual and Change Index Available.pdf
- Sept. 1, 2021 -- IBHP Providers COVID Vaccine.pdf
- Sept. 1, 2021 -- Medicaid Provider Stabilization Funding Opportunity.pdf
- Sept. 1, 2021 -- Name Change Update in the Idaho Medicaid Supplemental Clinical Criteria.pdf
- Sept. 1, 2021 -- TCC Toolkit Training.pdf
- Aug. 15, 2021 -- Wellness Leadership Learning Collaborative.pdf
- Aug. 15, 2021 -- Group Dynamics Workshop.pdf
- Aug. 15, 2021 -- Peer Services Training Opportunities.pdf
- Aug. 1, 2021 -- Person-Centered Thinking Training.pdf
- Aug. 1, 2021 -- Mental Health in Schools Training Series.pdf
- July 15, 2021 -- Region 10 Opioid Summit Free Registration Memo.pdf
- July 15, 2021 -- Recovery Coach Training in Twin Falls July 26-31.pdf
- July 15, 2021 -- Monthly Coaching Opportunity for Peer Service Providers or Supervisors.pdf
- July 15, 2021 -- Region 10 Opioid Summit.pdf
- July 1, 2021 -- IDHW Background Check Variance for Peer Support and Recovery Coach Providers.pdf
- July 1, 2021 -- IDHW Memo_Expanding Access to Peer Support and Recovery Coaching Services through Variances and Waivers.pdf
- July 1, 2021 -- Fee Schedule Updates.pdf
- July 1, 2021 -- Fraud, Waste and Abuse Prevention Training.pdf
- July 1, 2021 -- Extended and Crisis Psychotherapy Clarification in Oct. 1 2021 Provider Manual.pdf
- June 16. 2021 - Rescission of 2019 Provider Alerts Regarding Enforcement of Conflict-Free Case Management.pdf
- June 15, 2021 - Youth Support Endorsement Training Aug. 10-13, 2021.pdf
- June 15, 2021 - Medicaid Information Release on HCBS Spending Plan.pdf
- June 15, 2021 - Idaho Motivational Interviewing for Individual Service Planning Training.pdf
- June 1, 2021 - Relias Spotlight Series Pride Month.pdf
- June 1, 2021 - Provider Manual Updates Effective July 1.pdf
- June 1, 2021 - FEMA Financial Assistance for Covid-related Funeral Expenses.pdf
- May 15, 2021 - Case Management and Targeted Care Coordination for Transitioning Members.pdf
- May 15, 2021 - Therapeutic After-School and Summer Programs (TASSP) Info Sessions.pdf
- May 15, 2021 - Recovery Oriented System of Care Equity Summit June 15-17.pdf
- May 1, 2021 - TASSP Virtual Meet and Greet Invite.pdf
- May 1, 2021 - Optum Idaho Conference Session Content in Relias.pdf
- April 15, 2021 - Program Reminders for Targeted Care Coordination
- April 15, 2021 - Organizational Audit Tool Changes
- April 15, 2021 - NEMT Contract Extention Notification
- April 1, 2021 - Stronger Together Virtual Interactive Support Group Series
- April 1, 2021 - April Relias Spotlight Series Child Abuse Prevention Month
- April 1, 2021 - Provider Manual Update
- April 1, 2021 - Provider Manual Change Index
- March 29, 2021 - Region 10 Opioid Summit August 2021
- March 15, 2021 – Critical Incident Reporting
- March 1, 2021 - Fee Schedule Updates
- March 1, 2021 - Idaho Psychiatric Bed and Seat Registry
- March 1, 2021 - Peer Services Coaching Opportunities
- Feb. 15, 2021 - Substance Misuse Prevention Grants - Press Release
- Feb. 15, 2021 - Optum Idaho Conference
- Feb. 15, 2021 - Services Billable Outside of Bundled Rate Programs
- Feb. 15, 2021 - Provider Requirements/Training Grid
- Feb. 1, 2021 - Save the Date: Assessing and Managing Suicide Risk
- Feb. 15, 2021 - Substance Use Disorder Negotiation Rulemaking
- Feb. 1, 2021 - Revised Provider Manual
- Jan. 15, 2021 - Loan Repayment/Fellowship Programs for the SUD Workforce
- Jan. 15, 2021 - Community of Practice flyer
- Jan. 4, 2021 - ECHO Idaho Counseling Techniques for Substance Use Disorder - Schedule for 2021
- Jan. 4, 2021 - ECHO Idaho Counseling Techniques for Substance Use Disorder - Series Description
- Jan. 4, 2021 - Fee Schedule Updates
ARCHIVED Provider Alerts & Announcements
2020 PROVIDER ALERTS
- December 15, 2020 - CANS Collaboratives for 2021
- December 15, 2020 - Youth Support Endorsement Opportunity
- December 15, 2020 - ID Department of Correction Pilot Project for Telehealth Smartphone App
- December 15, 2020 - Audit Tool Updates
- December 15, 2020 - Virtual Meet and Greet Invitation for Jan. 28, 2021
- December 15, 2020 - Nonviolent Crisis Intervention Refresher Training
- December 1, 2020 - Change in Minimum Provider Age for Respite Services
- December 1, 2020 - Opioid Treatment Programs
- December 1, 2020 - IDHW IROC Warm Handoff Program Funding Opportunity
- December 1, 2020 - Peer Services Opportunities and Updates
- December 1, 2020 - Interim Provider Relations Director
- December 1, 2020 - IDHW IROC Opioid Treatment Program and Office Based Opioid Treatment Program Funding Opportunity
- December 1, 2020 - IDHW CFAC Stabilization Funding Opportunity
- December 1, 2020 - Relias Spotlight Series
- November 2, 2020 - Treasure Valley CANS Collaborative Flyer
- October 15, 2020 - Mandatory Reporting Resources
- October 15, 2020 - Idaho CANS Collaboratives
- October 15, 2020 - TCOM Provider Update
- October 15, 2020 - Wraparound 101 (November 3, 2020)
- October 15, 2020 - Empower Idaho Behavioral Health Provider Conference
- October 13, 2020 - Medicaid IR MA20-45
- October 1, 2020 - Provider Manual Revisions
- October 1, 2020 - Annual Provider Satisfaction Survey
- October 1, 2020 - Fee Schedule Updates
- October 1, 2020 - Rate Increase for CPT 90792
- October 1, 2020 - Idaho's Response to the Opioid Crisis (IROC) FOA
- October 1, 2020 - TCOM Provider Update
- September 15, 2020 - PNI Training
- September 15, 2020 - Person-Centered Thinking Training
- September 1, 2020 - Drug Testing Policy, Code and Utilization Management Update
- September 1, 2020 - Substance Use Disorder (SUD) Paraprofessional Requirements (updated)
- September 1, 2020 - New Training Opportunities and Peer Services Information
- September 1, 2020 - Person-Centered Thinking Training
- September 1, 2020 - Optum Conference Speaker Submission Process
- September 1, 2020 - IDHW Behavioral Health Council Survey
- September 1, 2020 - IDHW Family Support Partner Training
- August 14, 2020 - IDHW COVID-19 Frontline Worker Counseling Assistance
- August 14, 2020 - Fraud, Waste, and Abuse Prevention - Live Webinar Training
- August 14, 2020 - Nonviolent Crisis Intervention Training
- August 14, 2020 - HBAI Services: CANS Assessment Not Required
- August 14, 2020 - MAT Training
- August 14, 2020 - Provider Manual Update
- August 14, 2020 - IDHW Alert on Provider Relief
- August 14, 2020 - COVID-19 Support Resources
- August 14, 2020 - IDHW COVID-19 Help Now Line v1
- August 14, 2020 - IDHW COVID-19 Help Now Line v2
- July 31, 2020 - YES Program Reminders
- July 31, 2020 - ICADD Scholarship Application
- July 31, 2020 - Wraparound 101 (Aug 18th and 19th)
- July 31, 2020 - CSI Flyer
- July 1, 2020 - Youth Support Training
- July 1, 2020 - Wraparound 101 (July 15, 2020 via webex)
- July 1, 2020 - IHCBS Mileage Reimbursement
- July 1, 2020 - COVID-19 Counseling Assistance for Frontline Workers
- July 1, 2020 - Optum Conference "Save the Date"
- June 17, 2020 - COVID-19 Update
- June 15, 2020 - Youth Support Endorsement Process update
- June 15, 2020 - Eating Disorder Treatment
- June 15, 2020 - Rudd SAVE THE DATE
- June 9, 2020 - Expiration of CDA Exception
- June 1, 2020 - Improving Your Telehealth Phone Skills
- June 1, 2020 - Idaho Introduction to Motivational Interviewing
- June 1, 2020 - Nonviolent Crisis Intervention Training
- June 1, 2020 - COVID-19 Update
- May 15, 2020 - IDHW Alert on PPE Availability for BPA Network
- May 15, 2020 - IDHW Alert on SAMHSA PPE Letter for Treatment
- May 15, 2020 - Wraparound 101 (June 8th via webex)
- May 15, 2020 - Wraparound 101 (June 5th via webex)
- May 1, 2020 - IDHW Alert for Shelter Plus Care
- April 24, 2020 - Crisis Service Reimbursement Increase Effective May 1 - May 31, 2020
- April 23, 2020 - CBRS Provider Certiifcation Temporarily Suspended for IBHP
- April 15, 2020 - Prior Authorization Removed until June 30, 2020
- April 13, 2020 - Virtual Training Opportunities
- April 1, 2020 - Skills Building/CBRS Prior Auth - 30 Day Ext. (REVISED)
- April 1, 2020 - YES Program Member Reminder
- March 24, 2020 - Skills Building/CBRS Prior Auth - 30 Day Ext.
- March 25, 2020 - COVID-19 Telemental Health Attestation Requirements
- March 19, 2020 - COVID-19 Information for Crisis Centers
- March 19, 2020 - CANS Learning Collaborative
- March 19, 2020 - COVID-19 Healthy Connections Temporary Suspension of Referral Requirements
- March 18, 2020 - COVID-19 Information on Telehealth and Related Prescribing of Controlled Substances
- March 18, 2020 - COVID-19 Information UPDATE
- March 16, 2020 - Wraparound 101 (Caldwell) cancellation notice
- March 16, 2020 - Provider Manual update
- March 16, 2020 - Youth Support Services information
- March 16, 2020 - COVID-19 Information
- March 16, 2020 - IDHW Alert for Diagnosis and Treatment of COVID-19
- March 4, 2020 - Project HOPE Announcement
- March 4, 2020 - Wraparound Flyer (Twin Falls)
- March 1, 2020 - Wraparound 101 (Caldwell)
- March 1, 2020 - Fee Schedule Update Provider Alert
- March 1, 2020 - Children's Services Subcommittee
- February 17, 2020 - CANS Learning Collaborative
- February 14, 2020 - Wraparound 101 (Pocatello)
- Febraury 14, 2020 - Wraparound 101 (Idaho Falls)
- February 14, 2020 - Save the Date: Opioid Summit
- February 14, 2020 - Positive Behavioral Intervention Support (PBIS) Training
- February 14, 2020 - Day Treatment update
- January 31, 2020 - Skills Training and Development (STAD)
- January 31, 2020 - Mileage Reimbursement
- January 31, 2020 - Medicaid Expansion Provider Listening Session
- January 31, 2020 - Youth Support Community of Practice
- January 6, 2020 - Medicaid Expansion Provider Listening Session
- January 2, 2020 - Idaho Medicaid Fee Schedule
- January 2, 2020 - Nonviolent Crisis Intervention Training
- January 2, 2020 - Youth Support Community of Practice
2019 PROVIDER ALERTS
- Sept 16, 2019 - Case Mgmt
- Skills System 3-Day Training Discription.pdf
- Skills System 3-Day Training
- October 15, 2019 - Training: Youth Support Endorsement
- August 15, 2019 - Training: CPI
- December 2, 2019 - LOCG Updates
- Sept 16, 2019 - Network Survey
- April 2019 Fee Schedule Update
- YES Implementation Provider Requirements - June 30, 2019.pdf
- August 15, 2019 - FCC Optum Idaho
- December 20, 2019 - IBHP Transition Guide for Medicaid Expansion
- April 2019 - Cultural DASH Platform
- Youth Support Endorsement Training
- Clarification on Billing of Family Psychotherapy
- OSSM Registry July 26, 2019
- December 2, 2019 - Fee Schedule Updates
- October 1, 2019 - PCSP OSSM reminders
- November 1, 2019 - YES Member Service Delivery
- Fee Schedule Update effective June 30, 2019
- YES Navigation Series - Part 5
- October 28, 2019 - GAIN/SUD Assessment Requirements
- State-Approved SUD Assessment - October 2019
- Sept 16, 2019 - Survey: Provider Training Needs
- Targeted Care Coordination - September 2019
- November 15, 2019 - LOCG Updates
- Medicaid Expansion - November 2019
- Network Audit Tool Updates - December 2019
- CANS - Service and Provider Requirements
- Targeted Care Coordination - April 2019
- Sept 5, 2019 - Medicaid Expansion
- November 16, 2019 - Annual Satisfaction Survey.pdf
- Service Validation - January 2019
- October 1, 2019 - Listening Session invite: Medicaid Expansion
- June 2019 Changes to ICANS Social Security Number (SSN) Requirement
- June 19, 2019 -- Skills Building/CBRS - Prior Authorization Changes.pdf
- Sept 25, 2019 - Case Management Update.pdf
- December 2, 2019 - OSSM Monthly Calls
- Wave 6 ICANS Set-up
- YES Navigation - April 2019
- June 30, 2019 -- Fee Schedule Update.pdf
- Crisis Services - February 2019
- November 16, 2019 - YES Member Service Delivery.pdf
- December 2, 2019 - TCC Updates.pdf
- Psychiatric Rehabilitation Association (PRA) Certification
- November 1, 2019 - CDA for Transitioning Members
- November 1, 2019 - Live Webinars: Medicaid Expansion
- YES Navigation Series - Part 4
- October 1, 2019 - Survey reminder: Provider Training Needs
- Case Consultation
- YES Program and IBHP Enhancement
- October 15, 2019 - Training: Targeted Care Coordination Endorsement
- November 1, 2019 - Training: Disruptive Behavior Disorder
- December 2, 2019 - New Services Implementation
- December 2, 2019 - Case Management Updates.pdf
- June 2019 Fee Schedule Update
- November 16, 2019 - HBAI New Codes
- TCOM Conference and Last Chance CANS Training
- Changes to Skills Building-CBRS Service Request Form (SRF)
- Sept 16, 2019 - CANS update
2018 PROVIDER ALERTS
- Expansion of Telemental Health Services
- iCANS Information
- YES: July First Implementation Alert
- Changes to Prior Authorization Reqs - December 2018
- Provider Express and Member Access - 2018
- IDHW ICANS Set-up Wave 4
- HBAI Fee Schedule Revision Notification May 2018
- Fee Schedule Update - September 2018
- IDHW CANS Certification Requirement
- Fee Schedule Update- August 2018
- Revised Service Request Forms - November 2018
- IDHW CANS Certification Discount Codes
- BSU DHW Survey
- Fee Schedule- July 2018
- Program and Network Integrity: Coding and Auditing of Behavioral Health Services
- Improvements to the SB/CBRS Service Request Form
- Access Model Flyer
- CANS Trainings
- Infant/Toddler Mental Health
- Person Centered Planning
- YES System of Care - August 2018
- Skills Building Training Alert
- YES October Implementation - August 2018
- YES System of Care- Training Opportunities
- New Psychological and Neuropsychological Testing Codes
- Youth Empowerment Services: Wraparound
- YES: Respite Supervisor Training - May 2018
- Naloxone
- ASAM Criteria - December 2018
- Skills Building/CBRS Training Summary
- Skills Building: Children and Adolescents with Disruptive Behavior Disorder
- YES Respite Training - March 2019
- IOP Alert 2.8.18
- CANS Training Reminder
- YES: Respite Supervisor Training
2017 PROVIDER ALERTS
- Liberty Health Services, YES Program
- REACH EBP Series Q1 2018
- Provider Manual Update
- Changes to the Prior Authorization Requirements
- 2018 Audit Tools
- YES Foundational Training
- Service Request Form and Process Reminders
- IOP Training: Integrated Treatment Planning
- YES - Phase 1
- IOP Provider Readiness Assessment Closing
- Idaho NEW Service Request Forms Required August 1 2017
- Intensive Outpatient Program (IOP) Phase One Providers
- Phase II - Intensive Outpatient Program - Webinar, Provider Readiness, Assessment, and Training
- Clinical Training Reminders
- Service Request Forms Process
- Peer Service Appeal Rights
- CMS Regulation Changes Related to Member Appeal Rights
- Network Audit Tool Updates January 2017
- Provider Mileage Reimbursement Updates February 2017
- Virtual Introduction for Intensive Outpatient Program - IOP - Provider Readiness Assessment March 2017
- REMINDER - Virtual Introduction for Intensive Outpatient Program (IOP) - March 2017
- Postponed- Clinical Process Training- February 2017
- IDHW Interpretive Services and Telehealth Policies March 2017
- Program and Network Integrity: Coding and Auditing of Behavioral Health Services - March 2017
- Virtual Introduction for the Intensive Outpatient Program
- IOP Virtual Introduction Readiness Assessment Tool - March 1017
- Strengthening Clinical Processes: Updates to Clinical Documents April 2017
- Expedited Reviews May 2017
- Relias Curriculum Experience
2016 PROVIDER ALERTS
- Family Support Service Training - March 2016
- Peer Support Services Readiness Training March 2016
- Community Health Initiatives - RFP Release - May 2016
- Important of Care Coordination - Provider Training - June 2016
- Clinical Model 2.1 - One Year Trends webinar announcement - August 2016
- Community Health Initiatives Grant - August 2016
- Cultural Competency Training Announcement - August 2016
- Intensive Outpatient Programs (IOP) Survey - September 2016
- Intensive Outpatient Programs Survey Closing - September 2016
- Provider Satisfaction Survey Changes - September 2016
- Activation: The “Secret Sauce to Promote Recovery and Wellness” - October 2016
- Recovery and Resiliency Provider Training - November 2016
2015 PROVIDER ALERTS
- Program and Network Integrity: Coding and Auditing of Behavioral Health Services Training - January 2015
- Provider Audit Tool Updates - February 2015
- Field Care Coordination Referral Form - February 2015
- ALERT Program Provider Training - February 2015
- Changes for Individual and Family Therapy - April 2015
- Cultural Competency Provider Training - May 2015
- Updated Utilization Management Auhorization Template - May 2015
- WITS and Electronic Medical Record Use - September 2015
- Recovery and Resiliency Principles Training - September 2015
- Recent CMS Update - CPT 90847 - September 2015
- Case Management Qualifications - November 2015
- Support to High-Risk Members Training - December 2015
2014 PROVIDER ALERTS
- Draft for Online Article – Timeline for posting to uol is November release – due to Karen Faith by Nov 13th
- Medical Necessity and Transformation of Idaho Treatment System - January 2014
- Draft for Online Article – Timeline for posting to uol is November release – due to Karen Faith by Nov 13th
- Prior Authorization Improvements Session - January 2014
- ALERT Program - February 2014
- Relias Learning Provider Training - April 2014
- Provider Press Issue - April 2014
- Cultural Competency Training- May 2014
- Optum Idaho Call Back Process and Improvements Announcements - May 2014
- Care Management/Clinical Model Training - May 2014
- Provider: Town Hall Schedule Training - May 2014
- Clinical Model Q and A Session - June 2014
- Clinical Model Bonus Session Information - June 2014
- Draft for Online Article – Timeline for posting to uol is November release – due to Karen Faith by Nov 13th
- Draft for Online Article – Timeline for posting to uol is November release – due to Karen Faith by Nov 13th
- Reimbursement Cycle Announcement - December 2014
- Family Support Services Survey - December 2014
2013 PROVIDER ALERTS
- Claim Notifications Letters Information - October 2013
- Draft for Online Article – Timeline for posting to uol is November release – due to Karen Faith by Nov 13th
- Billing, Checkwrite, and Training Updates - October 2013
- Draft for Online Article – Timeline for posting to uol is November release – due to Karen Faith by Nov 13th
- Contact Us - Providing Feedback to Optum- November 2013
- Draft for Online Article – Timeline for posting to uol is November release – due to Karen Faith by Nov 13th
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