Nondiscrimination Notice & Language Services

Optum Idaho does not exclude people or treat them unfairly because of their sex, age, race, color, national origin, or disability.

Free services are available to help you communicate with us. Such as, letters in other languages, or in other formats like large print. Or, you can ask for an interpreter. To ask for help, please call (855) 202-0973. TTY 711.

If you think you weren’t treated fairly because of your sex, age, race, color, national origin, or disability, you can send a complaint to:

Optum Civil Rights Coordinator
11000 Optum Circle
Eden Prairie, MN 55344

Phone:  888-445-8745, TTY 711
Fax:  855-351-5495
Email:  Optum_Civil_Rights@Optum.com

If you need help with your complaint, please call the toll-free number (855) 202-0973, TTY 711. You must send the complaint within 60 days of when you found out about the issue.

You can also file a complaint with the U.S. Dept. of Health and Human services.

Online  https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

Civil Rights Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Phone: Toll-free 1-800-368-1019, 800-537-7697 (TDD)

Mail: U.S. Dept. of Health and Human Services. 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201

Alternate formats:This information is available in other formats like large print. To ask for another format, please call 1-855-202-0973 TTY 711

Language Services:Free language assistance services are available to you. Please call (855) 202-0973 or see below:
You have the right to get help and information in your language at no cost. To request an interpreter, call 1-855-202-0973.

• español (Spanish): Tiene derecho a obtener ayuda e información en su idioma sin costo alguno. Para solicitar un intérprete, llame al 1-855-202-0973.


• 如果您說中文 (Chinese): 您有權利免費以您的語言得到幫助和訊息。如需洽詢一位口譯員，請撥電話1-855-202-0973。


• srpskohrvatski (Serbo-Croatian): Imate pravo da besplatno dobijete pomoć i informacije na Vašem jeziku. Da biste zatražili prevodioca, nazovite 1-855-202-0973.


• 한국어 (Korean): 귀하는 도움과 정보를 귀하의 언어로 비용 부담없이 얻을 수 있는 권리가 있습니다. 통역사를 요청하기 위해서는1-855-202-0973번으로 전화하십시오.


• Việt(Vietnamese): Quý vị có quyền được giúp đỡ và cấp thông tin bằng ngôn ngữ của quý vị miễn phí. Để yêu cầu được thông dịch viên giúp đỡ, vui lòng gọi 1-855-202-0973.


• العربية(Arabic):،يروف مجرتم بلطل .ةفلكت يأ لمحت نود كتغلب تامولعملاو ةدعاسملا ىلع لوصحلا يف قحلا كل - 11-855-202-0973 – مقرلاب لصتا .


• Deutsch (German): Sie haben das Recht, kostenlose Hilfe und Informationen in Ihrer Sprache zu erhalten. Um einen Dolmetscher anzufordern, rufen Sie die Nummer 1-855-202-0973.


• Tagalog(Tagalog): May karapatan kang makatanggap ng tulong at impormasyon sa iyong wika nang walang bayad. Upang humiling ng tagasalin, tumawag sa 1-855-202-0973.


• русском (Russian): Вы имеете право на бесплатное получение помощи и информации на вашем языке. Чтобы подать запрос переводчика позвоните по телефону 1-855-202-0973.


• français (French): Vous avez le droit d'obtenir gratuitement de l'aide et des renseignements dans votre langue. Pour demander à parler à un interprète, appelez le 1-855-202-0973.


• 日本語 (Japanese): ご希望の言語でサポートを受けたり、情報を入手したりすることができます。料金はかかりません。通訳をご希望の場合は、1-855-202-0973までお電話ください。


• românește (Romanian): Aveți dreptul de a obține gratuit ajutor și informații în limba dumneavoastră. Pentru a cere un interpret, sunați la 1-855-202-0973.


• فارسی (Farsi/Persian): مجرتم تساوخرد یارب .دییامن تفایرد ناگیار روط ھب ار دوخ نابز ھب تاعالطا و کمک ھک دیراد قح امشهرامش اب یھافش1-855-202-0973 .دییامن لصاح سامت.


• українською мовою (Ukrainian): У Вас є право отримати безкоштовну допомогу та інформацію на Вашій рідній мові. Щоб подати запит про надання послуг перекладача, задзвоніть на 1-855-202-0973.


• Kreyòl ayisyen (Haitian Creole): Ou gen dwa pou jwenn èd ak enfòmasyon nan lang natifnatal ou gratis. Pou mande yon entèprèt, rele nimewo 1-855-202-0973.


• हिंदी (Hindi):आप के पास अपनी भाषा म􀉅 सहायता एवं जानकार􀈣 􀇓न:शुल्क प्राप्त करने का अ􀍬धकार है। दुभा􀍪षए के 􀍧लए 1855-202-0973.


• português (Portuguese): Vocêtem o direito de obter ajuda e informação em seu idioma e sem custos. Para solicitar um intérprete, ligue para 1-855-202-0973.


• Ikirundi (Bantu-Kirundi): Urafise uburenganzira bwo kuronka ubufasha n’amakuru mu rurimi gwawe ku buntu. Kugira usabe umusobanuzi, hamagara 1-855-202-0973


• नेपाली (Nepali): तपाईंसँग सहयोग प्रा􀄮 गन􀂥 र आफ् नो भाषामा िनशुल्क जानकारी प्रा􀄮 गन􀂥 अिधकार ह􀃲न्छ। अनुवादक प्रा􀄮 गरीपाऊँ भनी अनुरोध गनर् 1-855-202-0973